Craig went above and beyond in every way. He was incredibly knowledgeable and helpful. We were so impressed by his attention, knowledge, and support. We sing his praises regularly and already consider him to be a friend.
Ken and Susan R.
He’s honest, and he offered advice, guidance, and reassurance as we searched for and eventually settled on an antique home which had a "difficult” seller and a lengthy closing process. Craig was such a pleasure and an absolute professional. He comes highly recommended from this family of four!
Peter W.
I worked with Craig Della Penna, this April and May, and I cannot give him enough praise. Not only did he do an incredible job selling my house in a difficult market and town, but he always made me feel supported during the process. I have worked with many real estate agents and agencies during my life, and Craig was definitely the best at communication, honesty, and market analysis. The best part is that Craig is always honest with you, even if it is not something you want to hear. I highly recommend that anyone looking for an agent within a 45 minute radius of Northampton works with Craig (I was 45 minutes from Northampton), whether you are a buyer or seller. You won’t find a better Realtor or agency.
Kristen W.
Craig put in time with me over several years before I finally decided on a property. The purchase turned out to be a bumpy road, but Craig did well living up to his motto of "keeping the buyer off the roller coaster.”
Dale R.
Craig helped me in each step of buying my house. His knowledge of the buying/selling process made things go very smoothly. His suggestions and referrals were solid, which made the inspection and mortgage application procedures go along without a hitch. I always felt he was on my side.
Kathy S.
A collaborator and consultant to our "Friends of the Canal Walk” advocacy group led to hiring Craig to sell my Amherst house last year. He sold it quickly and to qualified buyers who seemed respectful of the architectural features of the home and preserving the traditional neighborhood.
Nancy S.
I worked with Craig as he helped my mom move to the area from Wisconsin, and as he helped me buy my house in Holyoke and sell my condo in Hatfield. With my mom, he helped her learn about the community, find a service vendor for everything, and even get some jobs started. He’s a complete package: historian, community leader, advocate for so many things I value (community, bike, the arts, neighborhoods, the environment), and he’s honest, able to handle the complex emotions that arise around home buying, a complete teddy bear, patient when he needs to be and ferocious when we’re at the last straw. He is also wonderfully human- if there is any commun-ication snafu, he’s the first to take responsibility for where he may have contributed and focus on what needs to happen next. He’s quite the gentleman, so you quickly realize that you were really the source of the mix-up. He’s also so understanding when you mess up. He’s got terrific taste in properties and I think he’s quick to "get” what you are looking for. Case in point, both my mother and I bought the first house he showed us! I trust Craig completely and have so enjoyed working with him over these past 5 years. Trust and expertise were so important when selling an unusual and difficult condo in the new and tough condo market.
Liesel D.
My wife and I could not have asked for a better realtor in purchasing our first home. Craig is extremely knowledgeable, patient, and responsive. From start to finish, he was fully invested in helping us buy the right house for us. We felt completely supported throughout the process. I'll admit, we weren't the easiest clients to work with. We spent months just viewing houses that "weren't quite right" before we finally decided what it was that we wanted. Despite this, Craig was incredibly gracious. No matter how many houses we viewed and turned down, Craig always scheduled us prime viewings until we finally found the perfect place. I don't think any of our emails, calls, or texts went much longer than a few minutes without a response. As a realtor with nearly two decades of experience in the area, Craig has connections that make the process as smooth as possible. He was always able to recommend reliable, high quality, and reasonably priced professionals. It truly made the entire process easier than I expected. I recommend Craig to all of my closest friends. I have no reservations about recommending his services to anyone looking to buy or sell a home in the Valley.
Tom B and Zoe S
Craig was a savior. His knowledge of the area, agents and real estate in general was incredibly helpful. He’s also a noble and generous human that displayed patience and understanding during our search. We are very grateful.
Angela T.
I worked with Craig Della Penna, a Murphy's agent, this April and May and I cannot give him enough praise. Not only did he do an incredible job selling my house in a difficult market and town, but he always made me feel supported during the process. I have worked with many real estate agents and agencies during my life, and Craig/ Murphy's was definitely the best at communication, honestly, and market analysis. The best part is that Craig is always honest with you, even if it is not something you want to hear. I highly recommend that anyone looking for an agent within a 45 minute radius of Northampton work with Craig (I was 45 minutes from Northampton) , whether you are a buyer or seller. You won't find a better realtor or agency.
Kristin W.
