Why Work With Us?

Jeanne is very easy to get a hold of and very responsive to your needs throughout the home buying process. She got us the home we wanted at the price we could afford.

Jeanne was truly a star in all categories. Having lived in Western Mass. area for most of her life, it was clear throughout the process that she was knowledgeable about various neighborhoods and towns that we were interested in. She even provided us with suggestions for other locations we hadn’t thought of. Most helpful though, was Jeanne’s ability to point out both positives and negatives in a property, specifically in helping us access what homes would be best for eventual resale value. It was clear to us that she truly cared about ensuring we made the best investment that made sense for our situation. The house we bought was lacking an updated electrical system and had some small-scale termite damage. Using her negotiating skills, Jeanne was able to make the seller responsible for updating the entire electrical system and fix the existing termite damage! These were big-ticket items so we were very pleased! All in all, if you're looking for an agent who truly has your best interest at heart, while taking care of business to get you what you deserve in a house, Jeanne is the one for you.

Jeanne represented us on the sale and purchase of our new homes in the local area. She brought a lot more to the table than I would have expected. She’s a hard working professional Realtor who knows the area, provides great advice, is easy to get a hold of, and happy to take on tasks that you wouldn’t expect a Realtor to do. I wouldn’t hesitate recommending her to represent anyone (friend or otherwise) in the sale or purchase of a home. Based on our own experience I don’t think you can go wrong with having Jeanne represent you.

Craig went above and beyond in every way. He was incredibly knowledgeable and helpful. We were so impressed by his attention, knowledge, and support. We sing his praises regularly and already consider him to be a friend.

He’s honest, and he offered advice, guidance, and reassurance as we searched for and eventually settled on an antique home which had a "difficult” seller and a lengthy closing process. Craig was such a pleasure and an absolute professional. He comes highly recommended from this family of four!

I worked with Craig Della Penna, this April and May, and I cannot give him enough praise. Not only did he do an incredible job selling my house in a difficult market and town, but he always made me feel supported during the process. I have worked with many real estate agents and agencies during my life, and Craig was definitely the best at communication, honesty, and market analysis. The best part is that Craig is always honest with you, even if it is not something you want to hear. I highly recommend that anyone looking for an agent within a 45 minute radius of Northampton works with Craig (I was 45 minutes from Northampton), whether you are a buyer or seller. You won’t find a better Realtor or agency.

Craig is fantastic! He recognized that our needs were very specific and he very patiently took us to many houses until we found the right one. He is a delight to work with, never once making us feel pressured. I would very highly recommend him.

He did a good job being patient with us while we struggled with the process of purchasing a multi-family house.

Craig put in time with me over several years before I finally decided on a property. The purchase turned out to be a bumpy road, but Craig did well living up to his motto of "keeping the buyer off the roller coaster.”

Craig has served as both my seller and buyer agent. As a seller agent, he was helpful in advising me on some minor home improvements that would make my house more salable. As a buyer agent, he has patiently shown me houses over the years, until I found one. After the house inspection, he handled getting contractors to provide repair estimates. This helped free me of tasks for which I had no time and in negotiations with the seller over the price and repairs.