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Why Work With Us?

Here's what our satisfied customers are saying about us:

Craig Della Penna has done an exceptional job for us. We bought our first house through Craig back in 2006, and were very satisfied with his professional approach and knowledge. Needless to say, when we started looking for our next house, Craig was the first person we called. After spending a little time with Craig, you will see he has a wealth of information about real estate in the Pioneer Valley to help you with any questions. And if he doesn’t know the answer, he follows up within a day.

Craig helped me in each step of buying my house. His knowledge of the buying/selling process made things go very smoothly. His suggestions and referrals were solid, which made the inspection and mortgage application procedures go along without a hitch. I always felt he was on my side.

I recommend Craig- he helped me sell my house in record time, and he helped me buy a new place. I’m very happy with Craig!

A collaborator and consultant to our "Friends of the Canal Walk” advocacy group led to hiring Craig to sell my Amherst house last year. He sold it quickly and to qualified buyers who seemed respectful of the architectural features of the home and preserving the traditional neighborhood.

I worked with Craig as he helped my mom move to the area from Wisconsin, and as he helped me buy my house in Holyoke and sell my condo in Hatfield. With my mom, he helped her learn about the community, find a service vendor for everything, and even get some jobs started. He’s a complete package: historian, community leader, advocate for so many things I value (community, bike, the arts, neighborhoods, the environment), and he’s honest, able to handle the complex emotions that arise around home buying, a complete teddy bear, patient when he needs to be and ferocious when we’re at the last straw. He is also wonderfully human- if there is any commun-ication snafu, he’s the first to take responsibility for where he may have contributed and focus on what needs to happen next. He’s quite the gentleman, so you quickly realize that you were really the source of the mix-up. He’s also so understanding when you mess up. He’s got terrific taste in properties and I think he’s quick to "get” what you are looking for. Case in point, both my mother and I bought the first house he showed us! I trust Craig completely and have so enjoyed working with him over these past 5 years. Trust and expertise were so important when selling an unusual and difficult condo in the new and tough condo market.

We’ve bought and sold properties before, in both Massachusetts and Maine, and have been impressed with your responsiveness, your attention to detail, your willingness to market our house, and your ability to sell it in a tough market. We have never had such a positive experience with any other realtor!

My wife and I could not have asked for a better realtor in purchasing our first home. Craig is extremely knowledgeable, patient, and responsive. From start to finish, he was fully invested in helping us buy the right house for us. We felt completely supported throughout the process. I'll admit, we weren't the easiest clients to work with. We spent months just viewing houses that "weren't quite right" before we finally decided what it was that we wanted. Despite this, Craig was incredibly gracious. No matter how many houses we viewed and turned down, Craig always scheduled us prime viewings until we finally found the perfect place. I don't think any of our emails, calls, or texts went much longer than a few minutes without a response. As a realtor with nearly two decades of experience in the area, Craig has connections that make the process as smooth as possible. He was always able to recommend reliable, high quality, and reasonably priced professionals. It truly made the entire process easier than I expected. I recommend Craig to all of my closest friends. I have no reservations about recommending his services to anyone looking to buy or sell a home in the Valley.

Craig was a savior. His knowledge of the area, agents and real estate in general was incredibly helpful. He’s also a noble and generous human that displayed patience and understanding during our search. We are very grateful.

Sharon is a wonderful realtor to work with. With remarkable finesse she was able to negotiate the sale of my home. A good listener and a skillful negotiator, I highly recommend Sharon Castelli!

My in-laws, who are quite old, wanted to move from South NJ to be near us in the valley. Sharon helped us with our search, and then when we found "the" house (it is perfect!) she was truly a joy to work with. She was thorough, very kind (working with my in-laws from afar), completely knew her stuff, and made us feel so calm and clear all along the process together. Sharon made the experience of buying a house for our in-laws a breeze and a pleasure! I'd recommend Sharon highly!! Thank you, Sharon!